Communication & Collaboration
The suite every employee lives in
is usually the one nobody administers.
We deploy, migrate, secure, and support the collaboration platforms your team runs on every day - Google Workspace and Microsoft 365 - so identity, security, and admin are handled, not improvised.
Book a strategy call$250M+
Pipeline generated
42%
Average pipeline growth
18.3%
Average budget saved
Results from actual client engagements.
Your collaboration suite is mission-critical and quietly unmanaged.
Email, documents, calendars, video, and shared drives are where work actually happens. Yet in most mid-market firms the collaboration suite - Google Workspace or Microsoft 365 - is the system with the least deliberate administration. It was set up years ago, often by whoever was technical at the time, and has run on defaults ever since. Offboarded employees still have active accounts. Sharing settings let anyone make a document public. There is no consistent security baseline, no data-loss prevention, and no one who can confidently answer who has access to what. Meanwhile the suite is the single most common attack surface, because it holds the email and identity that everything else trusts.
The platforms are not the issue. Google Workspace and Microsoft 365 both have strong administration, security, and compliance capabilities - most of which sit unused because the firm runs on the out-of-the-box configuration. Getting real value, and closing the real risk, requires someone who treats the suite as the critical system it is: tightening identity and access, configuring security and retention to a defined standard, cleaning up sharing and licensing, and connecting the suite to the rest of the stack so it supports the way the business operates rather than just existing in the background.
The Communication & Collaboration platforms we specialize in
Pick your platform. We'll make it deliver.
Google Workspace
We deploy, migrate, secure, and administer Google Workspace for mid-market firms - Gmail, Drive, identity, and admin console - so the suite your team lives in is configured to a real standard, not left as it shipped.
Explore Google WorkspaceMicrosoft 365
We deploy, migrate, secure, and administer Microsoft 365 for mid-market firms - Exchange, Teams, SharePoint, and Entra ID - so the suite that anchors your whole Microsoft stack is governed, not left on defaults.
Explore Microsoft 365Why mid-market firms bring us in for collaboration work
We work in the suite you already run
We do not push a migration you do not need. We assess your Google Workspace or Microsoft 365 tenant as it is - identity, sharing, security, licensing, and admin practices - and determine what is exposed, what is wasted, and what is misconfigured. Most firms are paying for capability and protection they have never turned on.
Migration and consolidation done cleanly
Whether you are moving from on-premises Exchange, switching between Workspace and Microsoft 365, or consolidating tenants after an acquisition, we plan the migration around real mailbox, file, and identity data with a cutover sequence and rollback path. Mail keeps flowing, files stay accessible, and users are not locked out mid-move.
Identity and access tightened to a standard
We enforce MFA and conditional access, structure groups and admin roles to least privilege, and build a real joiner-mover-leaver process so accounts are provisioned and deprovisioned correctly. The suite that holds your email and identity stops being the loosely guarded front door to everything else you run.
Security, retention, and compliance configured
We set data-loss prevention, retention and legal-hold policies, external-sharing controls, and the logging your security and compliance teams need. For regulated firms we scope the configuration to the relevant framework rather than leaving the suite at defaults that would fail an audit.
Integration with the rest of your stack
Your CRM, helpdesk, automation tools, and AI workflows all touch email, calendar, and files. We connect the suite to that stack - calendar and email sync to the CRM, document automation, single sign-on to other apps - so collaboration data flows where work happens instead of staying siloed.
Ongoing administration, or a trained internal owner
Many mid-market firms have no dedicated suite administrator. We can run Workspace or Microsoft 365 administration on an ongoing basis - user lifecycle, security, support, and license optimization - through our managed services, or set the tenant up correctly and train an internal owner to keep it that way.
Why the collaboration suite deserves real administration
The collaboration suite is the system every employee uses every day and the one most mid-market firms administer the least. Email, calendars, documents, shared drives, and video conferencing run through Google Workspace or Microsoft 365, and the same platform holds the identity that the rest of the stack relies on for single sign-on and password recovery. That combination makes the suite simultaneously the most business-critical and the most attractive target in the organization. Yet it is routinely left on the configuration it shipped with - defaults chosen for easy onboarding, not for a firm with sensitive data and dozens or hundreds of accounts.
Both platforms are capable of far more than the default. Microsoft 365 brings deep Office applications, Teams, and Entra ID identity that extends directly into Azure, which makes it the natural choice for firms standardized on Microsoft. Google Workspace offers a faster, cleaner collaboration experience and simpler administration, which suits teams that live in shared documents and want less overhead. The right choice depends on how the business works - but in both cases the value comes from configuring identity, security, retention, and integration deliberately rather than accepting the out-of-the-box state.
What well-run collaboration infrastructure looks like
A properly administered suite has enforced MFA and conditional access, admin roles scoped to least privilege, and a real joiner-mover-leaver process so accounts are created and removed on schedule rather than lingering after someone leaves. External sharing is controlled, data-loss prevention and retention policies match the firm's compliance needs, and licensing is matched to actual usage rather than over-bought. The suite is connected to the CRM, helpdesk, and automation tools so calendar, email, and document data flows into the systems where revenue work happens, instead of sitting in a silo.
The firms that get the most from Google Workspace or Microsoft 365 treat the suite as critical infrastructure with an owner and a standard, not a utility that runs itself. That means a security baseline, a lifecycle process, license discipline, and ongoing administration - whether handled internally or through managed services. Whether you need the suite migrated, secured, integrated, or run on an ongoing basis, the work is the same: turn the platform everyone depends on into one that is actually managed. That is what we do.
Communication & Collaboration questions, answered
Should we be on Google Workspace or Microsoft 365?
It depends on how your team works and what else you run. Microsoft 365 is the stronger fit for document-heavy firms already in the Microsoft ecosystem, with deep Office apps, Teams, and Entra ID identity that extends to Azure. Google Workspace is faster and cleaner for collaboration-first teams that live in shared docs and want simpler administration. Many firms have valid reasons to stay where they are. We help you evaluate the fit honestly rather than pushing a migration for its own sake.
Our suite was set up years ago and never really administered. Where do you start?
With an assessment. We review identity and MFA coverage, admin roles, external sharing, retention, data-loss prevention, license assignment, and active accounts for people who have left. That produces a prioritized picture of what is exposed and what is wasted. We then remediate in order, starting with the security and access issues that carry the most risk, and put a baseline in place so the tenant does not drift back.
Can you migrate us between suites or off on-premises Exchange without losing mail or files?
Yes. We migrate mailboxes, files, calendars, and identity with a tested cutover plan and rollback path. Mail continues flowing during the transition, historical data is preserved, and we sequence the move so users are not locked out. We are upfront about the realistic timeline and the handful of edge cases - shared mailboxes, large file sets, third-party integrations - that need specific handling.
We do not have an internal IT team. Can you administer the suite for us?
Yes. This is one of the most common reasons firms engage us. We run Google Workspace or Microsoft 365 administration on an ongoing basis - user provisioning and offboarding, security and access management, support requests, and license optimization - through our managed services. Alternatively we set the tenant up correctly and train a designated internal owner. We will recommend the model that fits your size.
How is the collaboration suite a security risk if it is just email and documents?
Because it holds the identity and email that everything else trusts. A compromised Microsoft 365 or Google Workspace account often means access to single sign-on, password resets across other systems, and your entire document history. Default configurations frequently lack enforced MFA, conditional access, and external-sharing controls. Tightening the suite - identity, access, and data controls - closes what is usually the single largest and most overlooked exposure in a mid-market firm.
Not sure which Communication & Collaboration platform fits?
We're vendor-agnostic. Tell us your goals and we'll recommend the right stack - then build it.
Book a strategy call