The 90-day working targets, set against your own baseline: 6-8 hours of daily manual document processing eliminated, reducing dock-to-stock variance and freeing dispatch bandwidth for load optimization instead of paperwork bottlenecks. Driver utilization is targeted to improve 18-25% as trucks spend less time idle waiting for document clearance - a gain that flows straight into freight cost per unit. Claims ratio is targeted to drop 20-30% because shipment detail mismatches and missing certifications get caught before freight moves, protecting margin on every load. OTDR follows, because dispatch moves loads hours faster without manual review delays.
Over 12 months, the planning math compounds. For an operation processing 50,000+ documents annually, zero re-keying is modeled at $180K-$240K in recovered labor cost, plus $120K-$160K less detention and demurrage leakage through faster exception detection - stated assumptions to validate against your own volumes, not promises. Carrier procurement gains invoice accuracy modeled to keep $80K-$140K in unauthorized charges from reaching payment. Driver utilization gains compound as capacity constraints ease, letting you bid on higher-margin freight lanes you previously had to decline due to dispatch bottlenecks. The system is self-improving - each document processed makes the next one faster and more accurate.