Revenue & Operational Impact
This opacity carries a real margin cost. Run the assumption this page uses: a 500-truck fleet paying $2.1M a year for cloud infrastructure that cannot say which $180K - $315K of it is waste versus load-dependent capacity. Meanwhile, real operational constraints - driver shortages creating capacity peaks, fuel volatility forcing rapid dispatch recalculations, last-mile complexity triggering expedited freight - demand that infrastructure stay elastic. Cut wrong and on-time delivery rate (OTDR) can drop by multiple percentage points. Cut conservatively and you leave margin on the table.