The working target for the first 90 days is a 25-35% reduction in non-billable Finance & Accounting time spent on invoice processing - translating to 200-300 hours recovered per year per FTE. Realization is the bigger lever: the model targets a 3-5% realization improvement as coding accuracy climbs, fewer billing disputes with clients, and cash collected days faster. As a stated assumption for a mid-sized firm, that pencils to six figures of annual margin recovery from time savings and improved billing capture alone - before counting eDiscovery cost controls or partner time reclaimed.
The ROI accelerates in months 7-12 as the AI model matures: exception volume keeps falling, allowing your Finance team to shift fully into reconciliation and strategic matter profitability analysis rather than transaction processing. Partner involvement in billing administration approaches zero, and every hour of billing triage a partner drops is an hour that flows back to client work and realization metrics. The write-off target follows the same mechanism: the system flags risky coding patterns before invoices reach client review, protecting margins on fixed-fee and alternative fee arrangements where write-off risk is highest. The assessment scopes all of these targets against your actual invoice volumes and billing data.