Revenue & Operational Impact
This misalignment crushes pipeline efficiency. Your cost-per-qualified-lead stays elevated because you're reaching accounts with no immediate buying trigger. Sales cycles stretch longer because early conversations happen with wrong stakeholders. Win rates on targeted accounts remain flat or decline because your messaging doesn't speak to the actual operational pain - unplanned downtime, quality escapes, labor shortages - that would justify a budget reallocation. Marketing attribution becomes impossible; you can't connect a campaign to a $2M contract win because the data threads never connected in the first place.