Most AI agents break in production.
Here is how to build ones that do not.

We design, build, and rescue AI agent systems for mid-market firms using the frameworks that actually fit your stack - LangChain, LangGraph, CrewAI, AutoGen, and custom orchestration layers built on top of your existing platforms.

Proof-of-concept agents work. Production agents are a different problem entirely.

Most mid-market teams reach the same wall. A developer builds an impressive demo - an agent that summarizes calls, routes leads, or drafts proposals - and leadership approves a rollout. Then the agent hits real data: inconsistent CRM fields, ambiguous prompts, tools that time out. It hallucinates, loops, or silently returns wrong answers, and the technology gets blamed instead of the architecture.

The issue is that frameworks like LangChain, LangGraph, and CrewAI give you powerful primitives - chains, graphs, memory, tool-calling, multi-agent coordination - but not a production system. You still need deterministic guardrails, structured observability, graceful failure handling, and a data layer clean enough to reason over reliably. That engineering work is where most implementations fall apart, and exactly where we focus.

Pick your platform. We'll make it deliver.

AI SDK

We architect and ship AI agents using Vercel AI SDK - wiring streaming completions, tool-calling, and multi-step reasoning into the CRM, ERP, and data systems your revenue team already runs on.

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CrewAI

We design, build, and stabilize CrewAI crews for mid-market revenue and operations teams - defining roles, tasks, and tool integrations so your agents do real work without constant babysitting.

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Google ADK

We design and build multi-agent systems on Google's Agent Development Kit - wiring Gemini models, tool calling, session state, and evaluation into workflows your operations team can actually run and maintain.

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LangChain

We architect, build, and stabilize LangChain agent pipelines - chains, RAG retrieval, tool-calling agents, and memory - so your AI workflows run reliably in production, not just in demos.

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LangGraph

We design and build stateful, multi-agent LangGraph workflows that actually hold up in production - handling branching logic, memory, human-in-the-loop checkpoints, and the edge cases your first prototype never anticipated.

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LlamaIndex

We build and operationalize LlamaIndex retrieval pipelines, agent workflows, and data connectors on your actual corpus - contracts, CRM exports, product docs, financial records - so the answers your team gets are accurate and traceable.

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Microsoft AutoGen

We design, build, and operationalize Microsoft AutoGen agent pipelines for mid-market companies - connecting AssistantAgent, UserProxyAgent, and GroupChat workflows to the real systems your revenue and ops teams depend on.

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Semantic Kernel

We design and build Semantic Kernel agents that go beyond demos - wiring planners, plugins, memory stores, and process automation into the CRMs, ERPs, and data sources your team actually uses.

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Why mid-market firms bring us in for AI agent work

Architecture before any code is written

We map your workflows, data sources, and failure tolerance before recommending a framework. LangGraph for stateful branching logic, CrewAI for role-based multi-agent tasks, a simple LangChain pipeline when that beats over-engineering. We make the call on your operations, not on what is trending.

Clean data layer as a prerequisite

An agent is only as reliable as the data it reasons over. We audit your CRM records, document stores, and structured outputs before wiring any agent to them. Dirty data produces confidently wrong answers, so we fix the source first.

Observability and tracing built in from day one

We instrument every agent with LangSmith, Langfuse, or equivalent tracing so you see exactly what prompt was sent, what tool was called, what came back, and where latency or errors occurred. Without it, debugging a production agent is guesswork.

Deterministic guardrails over pure LLM reasoning

We design agents with explicit fallback paths, output validation schemas, and human-in-the-loop checkpoints where a wrong answer is costly. Fully autonomous agents suit narrow, low-stakes tasks. For anything touching revenue, compliance, or customer data, we build in structured checkpoints that catch errors early.

Integration with platforms your team already uses

We connect agent outputs to HubSpot, Salesforce, NetSuite, Slack, and other systems your team lives in - not a new dashboard nobody checks. Agents update deal stages, create tasks, and populate reports inside the tools your operators already trust.

Rescue and optimization of existing agent builds

If a previous build is unreliable, too slow, or too expensive at scale, we diagnose the architecture and fix it. Common culprits: unbounded agent loops, missing memory management, large context windows instead of retrieval, and prompts that degrade with real input.

What AI agent orchestration actually involves for a mid-market operator

Agent orchestration is the layer that decides what an AI system does next: which tool to call, which sub-agent to invoke, whether to proceed or ask for clarification, and what to do when a step fails. LangGraph models this as a directed graph of function nodes and conditional edges. CrewAI models it as a team of specialized agents with defined roles and a coordinating process. LangChain provides the lower-level building blocks - tool wrappers, memory interfaces, prompt templates, output parsers - that both rely on.

For a mid-market firm, the question is not which framework is most sophisticated. It is which one your team can maintain, which fits the task, and which connects cleanly to the systems you already run. A sales agent that qualifies inbound leads reads CRM data, applies business logic, writes back a score, and maybe triggers a sequence - a linear task that does not need a multi-agent graph. An agent managing a complex RFP response across multiple document sources and a legal review step has genuine branching and role-based logic that benefits from a structured approach.

Where implementations break and how to avoid the common failures

The most frequent failure mode is an agent built on clean test data, then deployed against production data that is inconsistent, incomplete, or formatted differently. LLMs tolerate variation in ways that feel like a feature until the agent confidently processes a malformed record and writes a wrong value back to your CRM. Structured output validation - Pydantic models, JSON schema enforcement, or framework-native parsers - catches this before it propagates. It is not optional for production.

The second is unbounded agent loops. Given a goal and a set of tools, an agent can get stuck retrying a failing call, oscillating between states, or growing context windows past model limits until it errors out. LangGraph addresses this with explicit cycle detection and iteration controls. Any production agent needs defined exit conditions, not just a success path.

Memory management is the third area where mid-market implementations underperform. Passing an entire conversation history or document set into every LLM call is expensive and eventually hits context limits. The right approach depends on the task: buffer memory for conversational agents, vector store retrieval for document-heavy tasks, structured state objects for multi-step workflows where values must persist across steps. Getting this right separates an agent that runs reliably at scale from one that degrades in production.

AI Frameworks & Agent Orchestration questions, answered

Which AI agent framework should we use?

It depends on the task structure. LangGraph is well-suited for workflows with branching logic and state that needs to persist across steps. CrewAI works well when you want distinct agent roles collaborating on a task. LangChain is a reasonable default for linear retrieval-augmented generation and tool-calling pipelines. AutoGen fits research-style multi-agent conversations. We assess your specific use case, your team's ability to maintain the code, and your infrastructure before recommending anything.

Can we build AI agents without a dedicated engineering team?

For simple, narrow tasks - yes, with the right scaffolding and low-code tooling layered on top. For anything that touches multiple systems, requires reliable output formatting, or runs autonomously on production data, you need engineering involvement at least during the build and testing phases. We can build and hand off, build and maintain, or upskill your internal team depending on what makes sense for your situation.

How do we know if an agent is actually working correctly?

You need tracing and evaluation in place. That means logging every LLM call with its inputs, outputs, and latency, running structured evals against known test cases, and monitoring for output drift over time as your data or prompts change. Without this infrastructure, you are flying blind. We treat observability as a first-class deliverable, not an afterthought added after something breaks.

What is retrieval-augmented generation and when does it matter?

RAG is the pattern of pulling relevant documents or records from a vector store or search index and including them in the prompt context before the LLM generates a response. It matters any time you want an agent to answer questions about your own data - contracts, product documentation, CRM notes, support tickets - rather than relying on general training knowledge. Getting the chunking, embedding model, and retrieval logic right is where most RAG implementations underperform.

How much does it cost to run AI agents at scale?

Token costs vary significantly by model choice, context window size, and call frequency. An agent that passes large documents to GPT-4o on every run will cost materially more than one using a smaller model with targeted retrieval. We design for cost efficiency by right-sizing models to tasks, caching where appropriate, and avoiding unnecessary LLM calls. We also help you forecast operational costs before you commit to a production architecture.

How long does it take to go from idea to a working production agent?

A focused, single-purpose agent with clean data inputs and a defined output format can reach a reliable production state in a few weeks. Multi-agent systems with complex routing, multiple tool integrations, and stateful memory take longer - typically several weeks to a few months depending on data readiness and integration complexity. The biggest variable is almost always data quality, not the framework itself.

Do you build on proprietary platforms or open-source frameworks?

Both, depending on what fits. Open-source frameworks like LangChain and LangGraph give you full control and avoid vendor lock-in, which matters for mid-market firms that want to own their stack. Proprietary platforms like certain no-code agent builders can accelerate simple use cases but introduce dependency and cost risk at scale. We are vendor-agnostic and will tell you honestly when a proprietary tool is the right call and when it is not.

Not sure which AI Frameworks & Agent Orchestration platform fits?

We're vendor-agnostic. Tell us your goals and we'll recommend the right stack - then build it.