Revenue & Operational Impact
The operational cost is substantial. A typical $500M-asset bank processes 8,000-12,000 expense transactions monthly, with 15-20% requiring manual intervention due to missing documentation, policy exceptions, or coding errors. This friction delays reimbursement cycles, frustrates employees, and forces finance teams to choose between thorough auditing and speed. Worse, the operational loss ratio climbs as undetected fraudulent or policy-violating expenses slip through - industry benchmarks show 2-4% of expense volume contains control failures that auditors catch months later.