Aircall is a cloud-based phone system designed specifically for teams in sales, support, and customer experience. It offers an intuitive platform that integrates seamlessly with popular CRM, support, and other essential apps. With Aircall, businesses can set up their business phone system in minutes, enable local numbers from over 100 countries, and help manage and distribute calls efficiently among support teams no matter where they are located. Its feature-rich environment includes call recording, analytics, voicemail, and more, all designed to enhance customer service conversations.
We love Aircall because it revolutionizes the way our teams handle phone support. With its cloud-based infrastructure, we can set up and manage our call center system without the complexities of traditional hardware setups. Its seamless integration with our existing business phone system means that call data and customer experience are automatically logged and organized, saving us time and ensuring accuracy. The platform's flexibility allows us to scale our operations, whether we're expanding internationally or accommodating remote team members. Additionally, the real-time analytics offer insights into our call performance, helping us continually refine our communication strategies.